Privacy Policy
Last Updated: March 4, 2025
1. Introduction
Welcome to YatraConnect. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our app and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, gender, and date of birth.
- Contact Data includes email address and telephone numbers.
- Profile Data includes your username and password, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our app and services.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this app.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new user.
- To provide and manage your account.
- To enable you to participate in yatra groups and activities.
- To manage our relationship with you including notifying you about changes to our app or policies.
- To administer and protect our business and this app.
- To deliver relevant app content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
4. Demographic Information and Targeted Announcements
YatraConnect collects demographic information such as gender and date of birth for the specific purpose of enabling targeted announcements within the app. This allows us to:
- Filter announcement recipients based on relevant demographic attributes
- Deliver more personalized and relevant information to you
- Ensure you only receive announcements that are applicable to your demographic group
We want to emphasize that this demographic information is:
- Used solely within the app for filtering announcement audiences
- Never shared with third parties for marketing or advertising purposes
- Securely stored with the same level of protection as all your other personal data
- Only accessible to authorized personnel who need this information to perform their duties
You have control over your demographic information and can update it at any time through your profile settings. If you have concerns about providing this information, please contact us using the details provided in the "Contact Us" section.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
8. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@yatraconnect.co.in